What personal information do we collect from the people that visit our website?
We collect personal data that you voluntarily provide us. For example, when filling out a contact form, financing application, and/or consignment form, signing up for newsletter, registering, or using other features on our site, as appropriate, we may collect your name, email address or other details..
When do we collect information?
We collect information from you when you fill out a form, enter information, place an order, subscribe to a newsletter, provide us with feedback on products or services, and/or register on our site on our site.
Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Web forms: A record is retained of form submissions through web forms on the website. Your data may be deleted by the site administrator. You may request a report of saved data related to your email address.
How do we use your information?
We may use the information we collect from you when you fill out a contact form, fill out thefinancing application, fill out the consignment form,register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- Personal Data is generally used to respond to respond to a request or comment you’ve made.
- To follow up with them after correspondence (live chat, email, or phone inquiries)
- Ensuring that content from our site is presented in the most effective manner for you and for your computer;
- Providing you with alerts, newsletter, education materials or information that you requested or signed up to;
- Carrying out our obligations arising from any contracts entered into between you and us;
- Allowing you to participate in interactive features of our service, when you choose to do so;
- Designing and conducting surveys/questionnaires for client profiling/segmentation, statistical analysis, improving and furthering the provision our products and services;
- Complying with laws and regulations applicable to us or any of our affiliates in or outside Singapore;
- Legal proceedings, including collecting overdue amounts and seeking professional advices;
- Researching, designing and launching services or products including seminars/events/forums;
- Promoting and marketing services and products subject to your exercise of the opt-out right (please see further details in clause 2.2 below); or
- Purposes directly related or incidental to the above.
We do not sell or trade to outside parties your Personally Identifiable Information.
We do not include or offer third-party products or services on our website.
Do we use ‘cookies’?
- Understand and save user’s preferences for future visits.
- Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf (Google Analytics).
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, it won’t affect the user’s experience.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Can change your personal information:
- By emailing us
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
- Within 7 business days
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected]
- Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.
My Sweet Flower Patch
Last Edited on 2018-06-16